http://www.js-solutions.com/news.asp JS-Solutions Networks, Singapore. We specialize in web design, web hosting and web application development. Our commitment to you includes providing quality designs, reliable hosting services and easy-to-use web applications. en-us support@js-solutions.com support@js-solutions.com http://www.js-solutions.com/images/jslogo.jpg http://www.js-solutions.com 300 81 Start Time: 02:00 AM GMT+8
Estimation Time: 1-2 hour

Maintenance Impact:
Apply Custom Kernel and reboot the server to apply the resource limit setting.

Affected Servers:
72.18.130.105
72.18.130.52
72.18.130.135

Maintenance Effect:
All services such as Web, Email and MySQL will be interrupted during the reboot.
]]> May 31, 2011 Time : 02:00 PM (GMT+8)
ETA : 3 Hours

Affected Servers

72.18.131.252 : Venus HELM

Maintenance Details :
We will bring down Venus HELM service and migrate to another server.

Effect of Maintenance :
During the maintenance time frame, Venus HELM will be unavailable.


Best Regards,

Support Team]]> April 24, 2011
Date : 30 April 2011 (Sat)
Start Time: 1300 (1.00 PM) GMT+8
End Time: 1 May 2011 (Sunday) 0100 (1.00 AM) GMT+8
Server Effected: Spirit (IP: 72.18.130.204)
ETA: 6 to 12 hours

==========================
Maintenance Description:
==========================
To improve the performance of the server, we will be upgrading the server hardware of Spirit to dual quad-core CPU server with 8 GB of ram.

==========================
Maintenance Impact:
==========================
There will be a down time of 6 to 12 hours because we will need to move all existing accounts and emails to the new servers, so the interruption cannot be avoided.

During the maintenance period, all email services (SMTP, POP, IMAP, WEBMAIL, etc) on Spirit will be inaccessible.

To check if your mail service is hosted at Spirit server, just open a command prompt, and key in as below:
#> ping mail.yourdomainname

If the returned IP address is 72.18.132.204, then your mail service is hosted at Spirit.

Regards
Support Team]]> April 24, 2011 Start Time: 9:00PM GMT+8
Estimation Time: 15-30 minutes

Affected Servers:
72.18.131.38 - Thunderbolt
72.18.132.150 - Raven
72.18.132.174 - Mustang
72.18.131.223 - Hornet
72.18.131.237 - Nighthawk
72.18.131.180 - Tigershark

Maintenance Impact:
This is another phrase of the maintenance, we are going to perform another maintenance to the servers in order to optimize the performance.

Maintenance Effect:
All services such as Web, HELM (Thunderbolt cluster) and MySQL will be interrupted during the reboot.


Best Regards,

Support Team
]]> April 22, 2011 Time : 9.00 PM GMT+8
ETA : 1 hour

Affected Servers

72.18.131.59 : Edison

Maintenance Details :
Servers will be taken down for disk space upgrade.

Effect of Maintenance :
During the maintenance time frame, database, website and FTP services will be un-available.

Best Regards,

Support Team]]> April 20, 2011 Start Time: 5:00 PM GMT+8
Estimation Time: N/A

Maintenance update:
The server is found having disk error on sdc1 (/var) drive and currently our engineer is working on the fix.

Maintenance Effect:
MySQL, email and cPanel services is interrupted.


Best Regards,

Support Team]]> April 18, 2011 Start Time: 01:00:00 p.m. Saturday March 5, 2011
End Time: 07:00:00 p.m. Saturday March 5, 2011
Server Effected: Venus (IP: 72.18.131.252)

==========================
Maintenance Description:
==========================
To improve the performance of the server, we will be migrating your web site which is hosted on Venus (IP: 72.18.131.252 & 72.18.131.16) to a new server.

==========================
Maintenance Impact:
==========================
1. During the migration, your web site, FTP and Frontpage access will be interrupted.

2. The IP Address of Web/FTP will be changed upon the completion of the migration. The server new IP is 72.18.130.220.

3. Your HELM login, FTP accounts and Email logins, and DNS IP will remain unchanged.

4. You are advised to keep a backup of your web site on your local terminal.

5. If you are using third party DNS, you are advised to update the A record to IP 72.18.130.220 after the migration has been done.]]> February 28, 2011 Maintenance Details:
================================
In conjunction of the server upgrade as per previously announced, we are going to re-schedule the upgrade for following servers.

72.18.131.128 - Saturn
72.18.131.85 - Hawking
72.18.131.169 - Pluto
72.18.131.37 - Mercury

Actual Upgrade Date
=================
Date : 19th November 2010 (Friday) / 20th November 2010 (Saturday)
Time : 9.00 PM GMT-6 (MDT) / 11.00 AM GMT+8 (SGT)

New Upgrade Date
================
Date : 12th November 2010 (Friday) / 13th November 2010 (Saturday)
Time : 9.00 PM GMT-6 (MDT) / 11.00 AM GMT+8 (SGT)

================================
Maintenance Effect:
================================
1. Service such as HELM, web, database (MySQL & MSSQL - 72.18.131.169 - Pluto), etc will be inaccessible during the migration.
2. Server IP and domain name server record remain intact.

Please rest assure that we will carry out the upgrade smoothly.

Best Regards,

Support Team]]> October 28, 2010 Maintenance Details:
================================
We will be conducting the second round of Windows Servers Upgrade to the new performance hardware. Below are the upgrade exercise schedules.


Date : 8th October 2010 (Friday) / 9th October 2010 (Saturday)
Time : 9.00 PM GMT-6 (MDT) / 11.00 AM GMT+8 (SG)
Expected ETA : 4 hours
Servers Affected:

72.18.131.170 - Blackbird
72.18.131.235 - Galaxy
72.18.131.252 - Venus
72.18.131.240 - Philips


Date : 22th October 2010 (Friday) / 23th October 2010 (Saturday)
Time : 9.00 PM GMT-6 (MDT) / 11.00 AM GMT+8 (SG)
Expected ETA : 6 hours
Servers Affected:

72.18.131.26 - Earth
72.18.131.104 - Neptune
72.18.131.59 - Edison


Date : 5th November 2010 (Friday) / 6th November 2010 (Saturday)
Time : 9.00 PM GMT-6 (MDT) / 11.00 AM GMT+8 (SG)
Expected ETA : 6 hours
Servers Affected:

72.18.131.73 - Einstein
72.18.131.114 - Newton
72.18.131.144 - Solar
72.18.132.6 - Uranus


Date : 19th November 2010 (Friday) / 20th November 2010 (Saturday)
Time : 9.00 PM GMT-6 (MDT) / 11.00 AM GMT+8 (SG)
Expected ETA : 6 hours
Servers Affected:

72.18.131.128 - Saturn
72.18.131.85 - Hawking
72.18.131.169 - Pluto
72.18.131.37 - Mercury

================================
Maintenance Effect:
================================
Service such as HELM, web, database (MySQL & MSSQL), etc will be inaccessible during the migration. Server IP and domain name server record remain intact. Please rest assure that we will carry out the upgrade smoothly.
]]> September 21, 2010
Date : 3th September 2010 (Friday) / 4th September 2010 (Saturday)
Time : 9.00 PM GMT-6 (MDT) / 11.00 AM GMT+8 (MYT)
Expected ETA : 4 hours
Servers Affected:

[COMPLETED] 72.18.131.38 - Thuderbolt
[COMPLETED] 72.18.132.150 - Raven
[COMPLETED] 72.18.132.174 - Mustang

Date : 17th September 2010 (Friday) / 18th September 2010 (Saturday)
Time : 9.00 PM GMT-6 (MDT) / 11.00 AM GMT+8 (MYT)
Expected ETA : 6 hours
Servers Affected:

72.18.131.237 - NightHawk
72.18.131.223 - Hornet
72.18.131.195 - Raptor
72.18.131.180 - Tigershark

================================
Maintenance Effect:
================================
Service such as HELM, web, database (MySQL & MSSQL), etc will be inaccessible during the migration. Server IP and domain name server record remain intact. Please rest assure that we will carry out the upgrade smoothly.


Best Regards,
Support Team]]> August 24, 2010
How does it work?
- Provide us with your proof of purchase of hosting from other vendors via email at enquiry@js-solutions.com or fax at +65 6756 3847

- If you still have remaining 6 months with your current hosting provider, fear no more! Once you transfer to us and if you purchase 1 year of hosting plan with us, your hosting duration will be 1 Year + 6 Months but, you only pay for the price of 1 year!

I'm your new client, I want to know more
Once you transfer to JS-Solutions Networks, We will extend your hosting for up to maximum of 12 months based on the balance of your remaining months with your existing provider.

- Example #1: If your existing hosting with other vendors will only expire in another 6 months time, we will extend your next renewal date of JS-Solutions Networks hosting plan for another 6 months.
- Example #2: If your existing hosting with other vendors will only expire in another 15 months time, we will extend your next renewal date of JS-Solutions Networks hosting plan for another 12 months only as the maximum period we can extend for you is 12 months.

What do I get?
- Diskspace: 1GB and above
- Data Transfer: 20GB a month and above
- Unlimited Sub Domains
- Unlimited Domain Alias
- Unlimited Mailboxes
- SMTP, POP3, IMAP Servers
- Web Based Email
- Email Anti-Spam
- Email Grey Listing
- HELM Control Panel
- Unlimited FTP Accounts
- AWStats Web Site Statistics

So, what are you waiting for? Check out our hosting plans now!
http://www.js-solutions.com/hosting.asp

Terms and conditions:
- Transfer to us and extend your remaining hosting duration with your current provider for FREE but the maximum extension period is only 1 year.
- This promotion is only applicable for our Windows Web Hosting Package
- JS-Solutions Networks reserves the rights to amend the terms and conditions here without prior notice.


Regards,
Management
JS-Solutions Networks Pte Ltd]]> June 01, 2010
1. The password must have AT LEAST a minimum of 5 characters.
2. The password SHOULD NOT be equivalent to the POP3 username.
3. The password MUST CONTAIN at least a minimum of 1 symbol. (New policy)

The new password policy apply to ONLY new email accounts creation and update/modification of existing password via the control panel or Smartermail web interface with immediate effect on 11 May 2009.

However, we will apply the changes to all the existing email accounts which has been setup prior to the implementation of the new policy by 27 May 2009. You are advise to update your email account password if your current password does not meet the above requirement before 27 May 2009. Failure to do so will cause your password to be rejected by the Smartermail mail server and you will be prompted for 'Password Rejection' error at your local mail client as well as not being able to login to the WebMail.

For more information, please kindly contact us via email at support@js-solutions.com or call us at 6756 3527

Regards,
JS-Solutions Networks Pte Ltd]]> May 21, 2009
On behalf of everyone at JS-Solutions Networks, we will you a Happy and Prosperous Lunar New Year

Regards,
Directors
JS-Solutions Networks Pte Ltd
]]> January 21, 2009
We will like to take this opportunity to thank you for choosing or supporting JS-Solutions Networks.

Wish you a Merry Christmas and a Happy New Year.

Best Wishes

Directors
JS-Solutions Networks Pte Ltd]]> December 24, 2008
There was major breakdown at SMW4 (Southeast Asia-Middle East-Western Europe 4) submarine cable. At now, the cableship is currently under mobilization and is expected to reach fault ground .

The repair is expected to be fully completed on 31st Dec 2008. Therefore, all connection mainly to UK, Europe will having performance degradation. Hence, there might be congestion for connection from your end to our servers as well.

Resources compiled from :
http://www.reuters.com/article/internetNews/idUSTRE4BI68E20081219
http://news.bbc.co.uk/2/hi/technology/7792688.stm

Effect:
Users migth experience slowness when connecting to their websites. Ifyou need further clarification and advices from us.

We will keep this announcement update from time to time with the latest information.

Thank you.

Best Regards,

Support Team
JS-Solutions Networks Pte Ltd]]> December 20, 2008
At JS-Solutions Networks, we always strive to offer the latest technologies and better hosting experience to our valued clients like you.

1. Enterprise Level email features
We have upgraded the existing Professional Edition to Enterprise Edition which support more features including email synchronisation with Smart Phones, PDA, iPhone, BlackBerry and Windows Mobile! You can now check your emails anywhere without having to sit in front of the terminal!

2. Sharing of Calendars, Email Contacts, Tasks, Notes and Email Folders and Global Address List Collaboration and sharing of contacts allow you to boost your business and increase your productivity so much more!

3. New Optimized Interface Design
SmarterMail 5.x introduces the entirely new STInterfaceFramework, a fully skinnable Web interface with Drag and Drop, right mouse click support, and optimized AJAX controls bringing desktop application performance to the Web.

4. Improved Calendaring
New calendar/availability views, an enhanced reminder system, and iCalendar specifications have been added to the calendaring functions to improve usability and appointment notification.

5. All New Reminders System
Reminders and Notifications now have distinctive pop-up displays, available audible chimes, and effective management features.

6. All New Notification Profiles
Individual users will be informed via SMS text message (subject to telco's email-to-sms feature availbility) or email once : they receive an email in their mailbox, their appointment reminder has occurred, their mailbox is getting full, and much more.

7. Advanced Message Composition
Composing and sending a message is easier and more efficient with multiple composition pop-ups, background uploading of attachments, additional editing and formatting options, and much more.

To have a glance of this new SmarterMail V5.x, you may visit the online demo at URL below:

www.smartertools.com/SmarterMail/Demo.aspx


Thank you.

Best Regards,
Manager, Business Development
JS-Solutions Networks Pte Ltd]]> December 16, 2008
At JS-Solutions Networks, we always strive to offer the latest technologies and better hosting experience to our valued clients like you.

This announcement is to update you that we are going to upgrade our SmarterMail Server from existing Professional 4.x to the latest Enterprise 5.x edition (For Windows shared hosting and reseller hosting) on the date and time as below:

Your following hosting account is entitled for this complimentary upgrade:

=======================================
Servers Affected (Windows Shared & Reseller Hosting Only)
=======================================
Maintenance Date: 15 November 2008 (Saturday)
Maintenance Time: 11.00PM - 12.00AM, GMT-0700

Extender 72.18.132.208
Spirit 72.18.132.204
Asteroids 72.18.132.196
Nebula 72.18.132.194
Strikeeagles 72.18.131.43
Starlifter 72.18.132.198

=======================================
Maintenance Descriptions:
=======================================
There will be changes on the Webmail Interfaces and many great features will be added in as below:

1. Enterprise Level email features
We will be upgrading the existing Professional Edition to Enterprise Edition which support more features including email synchronisation with Smart Phones, PDA, iPhone, BlackBerry and Windows Mobile! You can now check your emails anywhere without having to sit in front of the terminal!

2. Sharing of Calendars, Email Contacts, Tasks, Notes and Email Folders and Global Address List Collaboration and sharing of contacts allow you to boost your business and increase your productivity so much more!

3. New Optimized Interface Design
SmarterMail 5.x introduces the entirely new STInterfaceFramework, a fully skinnable Web interface with Drag and Drop, right mouse click support, and optimized AJAX controls bringing desktop application performance to the Web.

4. Improved Calendaring
New calendar/availability views, an enhanced reminder system, and iCalendar specifications have been added to the calendaring functions to improve usability and appointment notification.

5. All New Reminders System
Reminders and Notifications now have distinctive pop-up displays, available audible chimes, and effective management features.

6. All New Notification Profiles
Individual users will be informed via SMS text message (subject to telco's email-to-sms feature availbility) or email once : they receive an email in their mailbox, their appointment reminder has occurred, their mailbox is getting full, and much more.

7. Advanced Message Composition
Composing and sending a message is easier and more efficient with multiple composition pop-ups, background uploading of attachments, additional editing and formatting options, and much more.

To have a glance of this new SmarterMail V5.x, you may visit the online demo at URL below:

http://www.smartertools.com/SmarterMail/Demo.aspx

=======================================
Maintenance Impact
=======================================
During this maintenance, we need to take our mail server offline for 15-30 minutes each to perform the upgrade and reboot the mail server. You won’t be able to access your emails during the maintenance. Please bare with this temporary outage as this upgrade is done solely to provide our customers the best possible service, and we thank you for your kind cooperation.

Thank you.

Best Regards,
Manager, Business Development
JS-Solutions Networks Pte Ltd]]> October 15, 2008
Please kindly note that with effect 14 October 2008, JS-Solutions Networks will be incorporated into a limited exempt private company, JS-Solutions Networks Pte Ltd.

Thanks you for your continous support.

Regards,
Directors
JS-Solutions Networks Pte Ltd]]> October 14, 2008
JS-Solutions Networks is proud to announce that, we will soon be launching the latest Windows 2008 Hosting server with leading edge IIS7!

JS-Solutions Networks' Windows 2008 hosting plans fully support the classic ASP and the latest ASP.NET 3.5. JS-Solutions Networks offers you with one of the best ASP & ASP.NET Hosting Plan deal in town!

Window Server 2008 is the most advanced web server to date and has many features that could really benefit your web hosting tremendously. Every online business seeks that particular edge to provide them with all the advantages they could get in the online marketplace. And you can get this edge, only from this latest server!

For more information , please contact us at +65 6756 3527 or email us at enquiry@js-solutions.com.]]> October 08, 2008
Please be informed that we will be performing an upgrade for Email Marketing (MB) the latest version v3.6.7. This will be done through on 29 May 2008, 2300 GMT+8. The upgrade will be applied to all account that subscribe to EMail Marketing.

Regards
support@js-solutions.com]]> May 21, 2008
Important Changes on JS-Solutions Networks' Policies with effective on 1st May 2008.

1. Email forwarding to Yahoo!, Gmail, Hotmail and other popular free email provider

1.1. We will no longer permit email forwarding from your hosted email account to any of the free email service providers (e.g. tm.net.my,streamyx.com, yahoo.com, gmail.com, hotmail.com, aol.com, rocketmail.com and so on) or any online groups (e.g. Google groups and Yahoo groups) in our shared hosting mail server.

1.2. This is due to free email service provider has applied more strict anti-spam policy in their mail server. Due to this issue, if they detected many of our customers set their email account to forward a copy of the email to the free email service providers. If the account have a lot of email being send to the account, all the email will be forwarded to his or her free email account and instead of Yahoo detect it as an email, it detect the forwarding as attack on the free email account. Due to that issue, the service provider will block us from sending email to their email account.

1.3. Unfortunately, even though we are not responsible for this spam, these service providers noted have repeatedly been blacklisting our mail servers, causing legitimate email to be blocked.

1.4. In order provide a smooth email transaction between our mail server and those email service providers, we decided to disallowed customer from forward their email to the email service provider.

1.5. If you have any of your user email account forward any email to any free email service provider. Kindly request them to remove the email forwarding.

2. Custom .dll installation is no longer supported.

2.1. We will no longer provide any custom installation software and dlls’ on our Linux and Windows shared server.

2.2. The below are the reason of not permitting custom installation software and dlls:

- Installation of the dlls and custom software will cause our web server configuration change
- might affect our other customer website
- standardized all our server configuration
- If requires any of the custom installation software or dll, kindly consider taking up a dedicated server.

3. Reminder: Adult Contents Are Strictly Prohibited.

3.1. Adult Contents are strictly prohibited on JS-Solutions Networks' network.

3.2. What we categorized as Adult Contents, but not limited to:
- Website that sells sex toys
- Website that contains porn video
- Websites contain nude photos
- Website relates to gay and lesbian

If you have any enquiries, please do not hesitate to contact us. Thank You!


Best Regards,

Tay Kok Boon
Managing Director,
JS-Solutions Networks
]]> April 23, 2008
Following the hard disk upgrade perform on 29 Feb 2008 on the Windows 2003 hosted at our US data center, we have noticed that 2 of the servers hard drive is not performing well. Thus, we will be taking 2 of the servers offline for a complete check disk and re-mirror the data to a new working drive.

Maintenance Date: 21 March 2008
Maintenance Time Start: 10.00PM MST

==========================
Maintenance Effect:
==========================
We estimate this maintenance will take about 4-5 hours. During the maintenance, your web, email, ftp, MYSQL will be inaccessible for a period of up to 4-5 hours.

==========================
Servers Affected:
==========================
Newton – 72.18.131.114 (www, ftp, mysql)
Thunderbolt – 72.18.131.40 (Helm, www, ftp, mysql)

For precaution measures, we strongly recommend you to generate a copy of your own backup prior to this maintenance.

If you need further information and clarification regarding this maintenance or if you experience difficulties after the maintenance period, please do not hesitate to contact us.

Best Regards,

Support Team
]]> March 15, 2008
Thank you for hosting with JS-Solutions Networks.

At JS-Solutions, we always strive to provide the best service and latest web hosting technology to our valued clients.

=====================
PHP Upgrade
=====================
The PHP development team announces that support for PHP 4 will discontinue after 2007. After 31 December 2007 there will be no more new release for PHP 4.4.x. However, PHP development team will continue to make critical security fixes available on a case-by-case basis until 08 August 2008.

To ensure all our servers’ software are up to date and vulnerability free, we had scheduled for an upgrade on all our shared and reseller hosting servers to the latest PHP 5.2.x version. This also means that we will disable and no longer support PHP 4.4.x in both our Windows and Linux hosting packages. Please ensure your application is compatible with the latest PHP 5.2.x.

=====================
MySQL Upgrade
=====================
In addition to the PHP upgrade, we will also upgrade all our MySQL servers from the existing version 4.x to version 5.0.x.

=====================
What Should I do?
=====================
As the upgrade is a major version change, we would strongly advice all our clients to ensure any of the custom written applications running on our servers is fully compatible with MySQL 5.0.x and PHP 5.2.x by referring to your in-house/outsource webmaster or programmer.

=====================
Maintenance Date/Time
=====================
We understand code changes and compatibility checks take time. Hence, 2 months advance notice is given. This upgrade exercise will start at the following schedule time:

Maintenance Date: Starts from 01 March 08 until 29 March 08 (Every Saturday)
Maintenance Time: (US Hosted server) 11.00PM GMT-0700, (MY Hosted server) 11.00PM GMT+0800

=====================
Servers Affected:
=====================
All Linux and Windows Shared Hosting Servers which are running PHP 4.4.x and MYSQL 4.x. Server Upgrade list as follow:

01 March 08:
=============
Venus - 72.18.131.252
Philips - 72.18.131.240
Earth - 72.18.131.26
Neptune - 72.18.131.104
Edison - 72.18.131.59
Einstein - 72.18.131.73
Newton - 72.18.131.114
Solar - 72.18.131.144
Uranus - 72.18.132.6
Saturn - 72.18.131.128
Hawking - 72.18.131.85
Mercury - 72.18.131.37
NightHawk - 72.18.131.237
Hornet - 72.18.131.223
Raptor - 72.18.131.195


08 March 08:
=============
Tigershark - 72.18.131.180
BlackBird - 72.18.131.170
ThunderBolt - 72.18.131.38
Raven - 72.18.132.150
Mustang - 72.18.132.174
Lithium - 72.18.131.213
Sodium - 72.18.131.160
Potassium - 72.18.131.155
Rubidium - 72.18.131.49
Caesium - 72.18.132.73
Francium - 72.18.132.159
Berylium - 72.18.132.183
Uranium - 72.18.131.218
Gadolinium - 72.18.132.164


* To ensure a smooth upgrade, we will only upgrade 15 servers per batch.
* The upgrade is scheduled to be performed during the weekends between the dates mentioned above.
* Dedicated Server clients who wish to upgrade to PHP5 and MYSQL5, kindly contact our Server Support Team to schedule a date for the upgrade.

=======================================
Technical Support and Additional information
=======================================
Although most existing PHP 4 code should work without changes, you should pay attention to the following changes on upgrading your PHP codes:
- For a set of newly introduced Function, Directives and Object Model, please refer to respective URL:
New function: http://www.php.net/manual/en/migration5.functions.php
New directives: http://www.php.net/manual/en/migration5.newconf.php
New object model: http://www.php.net/manual/en/migration5.oop.php
- For a set Backward Incompatible Changes please refer to respective URL:
http://www.php.net/manual/en/migration5.incompatible.php

For MYSQL, a list of compatibility and changes from version 4.1 to 5.0, you may refer to URL below:
http://dev.mysql.com/doc/refman/5.0/en/upgrading-from-4-1.html

For extra precautionary measures, we strongly advise our customer to do a backup on their critical data.
Please be assured that during this planned maintenance our Helpdesk will be accessible as usual and our engineers will also standby on site at the data center.


If you need further information and clarification regarding this maintenance or if you experience difficulties after the maintenance period, please do not hesitate to contact us.

Thank you.

Best Regards,

Support Team
JS-Solutions Networks]]> January 08, 2008
We will like to take this opportunity to thank you for choosing or supporting JS-Solutions Networks.

Wish you a Merry Christmas and a Happy New Year.

Best Wishes
JS-Solutions Networks]]> December 20, 2007
Please be informed that affective 3rd Dec 2007, Telekom Malaysia had blocked Outbound Simple Mail Transfer Protocol (SMTP) traffic or port 25 for all out going e-mails from dynamic IP addresses. Only Outbound SMTP traffic from smtp.streamyx.com and smtp.tm.net.my will be allowed. With this implementation, Streamyx customers who have their own mail server (Example: mail.YourDomain.com) will not be able to send out e-mails using email program.


Note: Clients who are using JS-Solutions Networks' Webmail or using other Internet Service Provider that allows custom SMTP server will not be affected.

===========================
How to overcome this problem?
===========================

Solution #1 (Recommended)
===========================

To overcome this problem, JS-Solutions Networks had created a new port for SMTP server, JS-Solutions Networks clients who were affected, may change the SMTP Server from Port 25 to Port 26.


Solution #2 (Provided by TM)
===========================
You may change your SMTP server to the open-relay server provided by TM. Please be assured that by using this option, your email address is still remaining as YOU@YourDomain.com.

Kindly refer to http://webmail.tm.net.my/info/proxy.html on how to configure your email client in order to utilize this relay server. Alternatively, your e-mail administrators can refer to http://webmail.tm.net.my/info/smtp-proxy.html as a guide to configure your company’s email servers.

===========================
References:
===========================
Official Announcement by TM:
http://www.tm.net.my/tmnet2006/contents/corporate/news_details.cfm?id=1411&type=News&pg=1


If you have any enquiries, please do not hesitate to contact us. Thank You!


Best Regards,

Support Team
JS-Solutions Networks]]> December 02, 2007

How does it work?
- Provide us with your proof of purchase of hosting from other vendors via email at enquiry@js-solutions.com or fax at +65 6756 3847

- If you still have remaining 6 months with your current hosting provider, fear no more! Once you transfer to us and if you purchase 1 year of hosting plan with us, your hosting duration will be 1 Year + 6 Months but, you only pay for the price of 1 year!

I'm your new client, I want to know more
Once you transfer to JS-Solutions Networks, We will extend your hosting for up to maximum of 12 months based on the balance of your remaining months with your existing provider.

- Example #1: If your existing hosting with other vendors will only expire in another 6 months time, we will extend your next renewal date of JS-Solutions Networks hosting plan for another 6 months.
- Example #2: If your existing hosting with other vendors will only expire in another 15 months time, we will extend your next renewal date of JS-Solutions Networks hosting plan for another 12 months only as the maximum period we can extend for you is 12 months.

What do I get?
- Diskspace: 500MB and above
- Data Transfer: 10GB a month and above
- Unlimited Sub Domains
- Unlimited Domain Alias
- Unlimited Mailboxes
- SMTP, POP3, IMAP Servers
- Web Based Email
- Email Anti-Spam
- Email Grey Listing
- HELM Control Panel
- Unlimited FTP Accounts
- AWStats Web Site Statistics

So, what are you waiting for? Check out our hosting plans now!
http://www.js-solutions.com/hosting.asp

Terms and conditions:
- Transfer to us and extend your remaining hosting duration with your current provider for FREE but the maximum extension period is only 1 year.
- This promotion is only applicable for our Windows Web Hosting Package
- The promotion will start now and last until 31st December 2007.
- JS-Solutions Networks reserves the rights to amend the terms and conditions here without prior notice.


Regards,
Management
JS-Solutions Networks]]> October 30, 2007
Please kindly note that our fax number will be change from
+65 6756 8237 to +65 6756 3847 with effect 29/10/2007.

Regards,
JS-Solutions Networks]]> October 24, 2007
Please be informed that PHP v5.1.x is obsoletes where PHP.NET no longer provides any updates on this 5.1.x series.
In return, PHP 5.2.x will be replacing PHP 5.1.x series.

The upgrade will start on 10th October 2007. The upgrade will be applied to all Windows and Linux shared hosting servers.

You may refer more information about the changes made in PHP 5.2.x made by the PHP.NET at :

http://www.php.net/manual/en/migration52.php

You may consult the application provider for further details on the application upgrade to support under PHP v5.2.x


For more information, please kindly contact us at support@js-solutions.com.

Regards,
JS-Solutions Networks]]> October 03, 2007
Thank you for hosting with JS-Solutions Networks.

At JS-Solutions, we always strive to provide the latest web hosting technology to our valued clients, like you.

We are pleased to announce that we will upgrade the hosting control panel - cPanel of all our existing Linux Shared Hosting Servers from the current version 10 to the latest version 11.

Maintenance Date: Starts from 18th Aug 07 until 15th Sep 07
Maintenance Time: Starts from 11.00pm

* To ensure a smooth upgrade, we will only upgrade 5-10 servers per batch.
* The upgrade is scheduled to be performed during the weekends between the dates mentioned above.
* We will send out a separate maintenance notice to clients who are affected by this maintenance with specific date and time.
* Please contact us if you didn’t receive our notice and you wish to know when your server will be upgraded.

Server Affected:
All Linux Shared Hosting Servers and Dedicated Servers run on cPanel 11.

Some of the New Features of cPanel 11 includes:
- Enhance security and performance
- Getting Started Wizard
- Apache 2.x Support
- Integrated Help
- New and Improved File Manager
- Addon and Sub Domains Flexibility Increased
- Web Disk Access
- Email User Filters
- Exim Spam filtering as an ACL at SMTP
- Usability Enhancements
- Reorganizable Feature Boxes
- New cPanel Skin

For detailed information about the new release of cPanel 11, please refer to cPanel Release Note at URL below:
http://cpanel.net/products/cPanelandWHM/linux/cpanel11/releasenotes.pdf

=======================================
Maintenance Effects:
=======================================
We will perform the maintenance at the date and time as specified above. During the upgrade, there won’t be any downtime to your web site or email. You will only experience 5-10 minutes of service interruption if a reboot is required on the server.


Web Disk for Windows Vista
=======================================
Cpanel had announced that one of the new features – Web Disk is found unreliable running on Windows Vista Operating System. It is also advisable for Windows Vista users to download and install the latest Microsoft released patch available at Software Update for Web Folders (http://www.microsoft.com/downloads/details.aspx?FamilyId=17C36612-632E-4C04-9382-987622ED1D64&displaylang=en ).

Although patches have been provided, users who are using Windows Vista Operating System might still have difficulty connecting via the web disk intermittently. Detail instructions on how to configure the Web Disk can be found inside the cPanel control panel video tutorial.

=======================================
Technical Support and Additional information
=======================================
For extra precautionary measures, we strongly advise our customer to do a backup on their critical data.

Please be assured that during this planned maintenance our Helpdesk will be accessible as usual and our engineers will also standby on site at the data center.

If you need further information and clarification on the maintenance or if you experience difficulties after the maintenance period, please contact us at 65 67563527 or email us at support@js-solutions.com

Thank you.

Best Regards,
JS-Solutions Networks]]> August 10, 2007
We have recently launched our new website at www.js-solutions.com
to server you better.

We will like to take this opportunity to thank you for your continuous supports.

Should you have any feedback on our website or services, please kindly click on the link below.
Post Feedback

Thanks you for your time and support.

Regards,
JS-Solutions Networks]]> August 08, 2007
1. Greylisting (SmarterMail)

Greylisting is a new tool in the fight against spam. What it does is temporarily block incoming mail from a sender. It returns the mail to the sender's mail server with a message saying try again later. The sending server must then retry sending the mail after the Block Period but before the Pass Period.

Greylisting is effective because spammers will not usually bother to attempt a second delivery, but legitimate e-mail servers will.

Greylisting is a very effective method of spam blocking that comes at a minimal price in terms of performance. Most of the actual processing that needs to be done for Greylisting takes place on the sender's server. It has been shown to block upwards of 95% of incoming spam simply because so many spammers don't use a standard mail server which will do automatic retries.

2. Spamhaus (SBL-XBL)


SBL-XBL is a combination of 2 famous spam checking against SBL ( Spamhaus Block List ) and XBL Spamhaus Exploits Block List (XBL).
SBL ( Spamhaus Block List ) is a realtime database of IP addresses of verified spam sources (including spammers, spam gangs and spam support services), maintained by the Spamhaus Project team and supplied as a free service to help email administrators better manage incoming email streams.

The SBL is queriable in realtime by mail systems thoughout the Internet, allowing email administrators to identify or block incoming connections from IP addresses involved in the sending of Unsolicited Bulk Email.

The SBL database is updated 24/7 by a dedicated international Spamhaus team (US, UK, NL, IT, CA, JP, CN) and is broadcast by 32 SBL zone mirror servers based in Australia, Belgium, Canada, Denmark, Germany, Greece, Italy, Japan, Netherlands, South Africa, Sweden, UK and USA.
XBL ( Exploits Block List ) is a realtime database of IP addresses of illegal 3rd party exploits, including open proxies (HTTP, socks, AnalogX, wingate, etc), worms/viruses with built-in spam engines, and other types of trojan-horse exploits. It incorporates CBL data, OPM data and NJABL proxy data.

The XBL wholly incorporates data from three highly-trusted DNSBL sources:
- the CBL (Composite Block List) from cbl.abuseat.org
- the BOPM (Blitzed Open Proxy Monitor) from opm.blitzed.org
- the NJABL open proxy IPs list from www.njabl.org.


3. SPAMCOP (SCBL)


The SpamCop Blocking List (SCBL) lists IP addresses which have transmitted reported email to SpamCop users. SpamCop, service providers and individual users then use the SCBL to block and filter unwanted email. The SCBL is a fast and automatic list of sites sending reported mail, fueled by a number of sources, including automated reports and SpamCop user submissions. The SCBL is time-based, resulting in quick and automatic delisting of these sites when reports stop.


4. DSBL


The DSBL ( Distributed Sender Blackhole List ) lists contain the IP addresses of servers which have relayed special test messages to listme@listme.dsbl.org; this can happen if the server is an open relay, an open proxy or has another vulnerability that allows anybody to deliver email to anywhere, through that server.
The Distributed Sender Blackhole List has three DNSBL lists, one can have entries added by anybody while the other only accepts entries by testers who are trusted by the DSBL staff. We have chose to use the list.dsbl.org from DSBL on our mail server.
list.dsbl.org:
single stage open SMTP relays
open proxies allowing the CONNECT command
web servers using a non-secure formmail
Only trusted testers can list hosts in this list

5.ORDB ( Open Relay Database)


ORDB.org is the Open Relay Database. ORDB.org is a non-profit organisation which stores a IP-addresses of verified open SMTP relays. These relays are, or are likely to be, used as conduits for sending unsolicited bulk email, also known as spam. By accessing this list, system administrators are allowed to choose to accept or deny email exchange with servers at these addresses.
In addition to the above RBLs which are applied to all our Windows / Linux shared / reseller hosting packages, the following spam protection is also supported on our mail server depending on the server platform ( Windows / Linux ) you have signed up:


6. Bayesian Filtering ( Windows platform ) :


Bayesian filtering is the process of using Bayesian statistical methods to classify documents into categories.
Bayesian email filters take advantage of Bayes' theorem. Bayes' theorem, in the context of spam, says that the probability that an email is spam, given that it has certain words in it, is equal to the probability of finding those certain words in spam email, times the probability that any email is spam, divided by the probability of finding those words in any email.


7. SpamAssassin ( Linux Platform ) :


A mail filter, written in Perl, to identify spam using a wide range of heuristic tests on mail headers and body text. SpamAssassin is disabled by default when your hosting account is setup on the server.]]> August 01, 2007
We will be running upgrades on our Windows mail server - Smartermail to the latest version 4.3 which contains several bugs fixes and feature enhancement at the following date and time:

=======================================
Servers Affected
=======================================
Maintenance Date: 20 July 2007 (Friday)
Maintenance Time: 11.00PM - 12.00AM, GMT-0700

Extender 72.18.132.208
Spirit 72.18.132.204
Asteroids 72.18.132.196
Nebula 72.18.132.194
Strikeeagles 72.18.131.43
Starlifter 72.18.132.198

Mail services including SMTP/POP3/ webmail will be unavailable during the upgrades. We expect to take 15 minutes for each server upgrades.

Thank you.

Best Regards,

Support Team
JS-Solutions Networks]]> July 16, 2007
We will be running upgrades on our Windows mail server - Smartermail to the latest version 4.2 which contains several bugs fixes and feature enhancement at the following date and time:

=======================================
Servers Affected (Windows Shared & Reseller Hosting Only)
=======================================
Maintenance Date: 15 June 2007 (Friday)
Maintenance Time: 11.00PM - 12.00AM, GMT-0700

Extender 72.18.132.208
Spirit 72.18.132.204
Asteroids 72.18.132.196
Nebula 72.18.132.194
Strikeeagles 72.18.131.43
Starlifter 72.18.132.198

=======================================

Maintenance Date: 15 June 2007 (Friday)
Maintenance Time: 11.00PM - 12.00AM, GMT+0800

MountainKing 202.75.48.16
Turalyon 202.75.48.50
Scorpio 202.75.42.9
Sagitaurus 202.75.42.10
Magina 210.48.145.14


Mail services including SMTP/POP3/ webmail will be unavailable during the upgrades. We expect to take 15 minutes for each server upgrades.

Regards
JS-Solutions Networks
]]> June 07, 2007
Greylisting is effective because spammers will not usually bother to attempt a second delivery, but legitimate e-mail servers will.

Greylisting is a very effective method of spam blocking that comes at a minimal price in terms of performance. Most of the actual processing that needs to be done for Greylisting takes place on the sender's server. It has been shown to block upwards of 95% of incoming spam simply because so many spammers don't use a standard mail server which will do automatic retries.

To Bypass Greylisting on Email Account
Kindly follow the below steps to bypass Greylisting on an Email Account.

1. Login to your SmarterMail webmail.
2. Click 'Settings' then select 'My Settings'.
Kindly follow the below steps to bypass Greylisting on an Email Account.
3. Select 'Bypass Greylisting'.
4. Click 'Save'.

NOTE : To bypass Greylisting on Domain level, kindly contact support@js-solutions.com

Regards,
JS-Solutions Networks]]> May 30, 2007
The National Trust Council (NTC) has appointed CommerceNet Singapore Ltd as the Authorised Code Owner (ACO) for both the B2B and B2C TrustSg accreditation scheme. B2B and B2C eBusinesses that are accredited will now receive the BusinessTrust (B2B) / ConsumerTrust (B2C) trust mark and the government endorsed TrustSg seal.

What is TrustSG?

TrustSg is a nation-wide trust mark initiative by NTC to boost confidence in electronic transaction in Singapore. The trust mark serves as recognition of sound business, emphasizing that it is compliant to the latest good business practice and standards, including respecting users' privacy. Alliances with Japan and Korea had started the cross-boundary recognition of the trust mark.

Currently, the trust mark programme is compulsory for all the ministries and government agencies. To promote this, NTC through Infocomm Development Authority (iDA) and CommerceNet Singapore are administering a full grant to help companies comply with the trust marks' requirements with the objective of making Singapore a viable trusted hub. See http://www.iras.gov.sg, http://www.moe.gov.sg/, http://www.lta.gov.sg for some example references.

The Official TrustSg portal www.trustsg.com.sg was revamped and launched on the 27th May 2005. All accredited companies will be listed on this portal. We have also managed to get the portal featured on MSN, Yahoo and AsiaOne online campaigns.

TrustSg Fee Structure

Both iDA and CommerceNet are giving grants to all B2B companies applying for this accreditation. Total cost for the B2B accreditation is S$3,100.00. Your cost is to get this accreditation is only S$100.00.

Details of the fee structure are as follows:

Application Fee: S$100.00
BusinessTrust/TrustSg Accreditation Audit and Certification Fee: S$3000.00
50% Grant from CommerceNet Singapore :(S$1500.00)
50% Grant from iDA:(S$1500.00)

If you are in the B2B sector, you are required to have an eService in place. This means that your web site must provided an automated reply with an acknowledgement number or ticketing number for all queries online. If you do not have this feature made available currently, you should enable it before the onsite assessment commences. Please do not hesitate to contact us if you require more information about this policy.

Annual licensing fee is between S$400.00 to S$800.00. This fee is applicable, as your web site needs to be re-assessed yearly by a qualified auditor. Upon completion of the re-assessment, your membership will be renewed for another year. The reason companies only pay S$100.00 for the 1st year is because the government wants to encourage all private companies to apply for the accreditation. Due to this, the government subsidises the cost only for the 1st year. After the 1st year, companies will be able to determine if the accreditation has given them business credibility and customer confidence.

Please kindly contact us for Application Forms and the TrustSg principles for your reference. The TrustSg principles will give you a clearer understanding of the various areas of audit and assessment that all companies go through prior to getting accredited. It would benefit all companies to apply for this accreditation as companies that go through the audit and certification process will be able to know if their web sites are in align with the National code of practice.

Dispute Resolution Mechanism

We also have in place a 3-Step Internal Dispute Resolution Mechanism for handling disputes that arise between TrustSg accredited companies and their customers. The 3 Step Internal Dispute Resolution Mechanisim will be administered by the BusinessTrust Secretariat and it will include Direct Negotiation, Recommendation for Settlement and Mediation.

When you complete the accreditation, you will receive BusinessTrust seal from us and TrustSg seal from the government. Kindly note that your web site should already be "live" and fully in operation, prior to the application and your company must be a Singapore registered company with your own domain such as a .com, .com.sg, .sg, .net, .biz, .edu etc.

We look forward to receiving your application.

Regards,
CommerceNet Singapore]]> May 27, 2007
Currently there is an on-going promotion to obtain TrustSg Accreditation ending 30th June 2007 for S$100.00

For more information, please kindly read on or contact me at 6756 3527 or email us at support@js-solutions.com

Regards,
JS-Solutions Networks
]]> May 22, 2007
===============================================
Maintenance Window: Friday, February 16, 2007 9:00pm - 5:00am MST
Servers Impacted:
===============================================

· GPCGAMING / 72.18.139.10
· HAWKING / 72.18.131.85
· SOLAR / 72.18.131.144

===============================================
Maintenance Window: Saturday, February 17, 2007 9:00pm - 5:00am MST
Servers Impacted:
===============================================

· BLACKHOLE1 / 72.18.131.253
· EDISON / 72.18.131.59
· EXTENDER / 72.18.132.208
· GALAXY / 72.18.131.234
· HORNET / 72.18.131.190
· NIGHTHAWK / 72.18.131.228
· PHILIPS / 72.18.131.166

===============================================
Maintenance Window: Sunday, February 18, 2007 9:00pm - 5:00am MST
Servers Impacted:
===============================================
· ASTEROIDS / 72.18.132.196
· EARTH / 72.18.131.26
· EINSTEIN / 72.18.131.73
· NEBULA / 72.18.132.194
· NEPTUNE / 72.18.131.104
· NEWTON / 72.18.131.114
· SATURN / 72.18.131.128
· SPIRIT / 72.18.132.204
· Starlifter / 72.18.131.232
· THUNDERBOLT / 72.18.131.38
· URANUS / 72.18.132.6
· VENUS / 72.18.131.15
· ZOKSERVER / 72.18.131.5

Maintenance Description:
-----------------------------
During this time we will be physically moving servers from our existing facility to our private datacenter located in downtown Denver, Colorado. We will be physically powering down your servers, loading them onto a cargo truck, transporting them to our data center facility, racking them at our new facility, and then connecting your servers to the network. Finally, we will power your servers back up.

Maintenance Impact:
--------------------------
As a result of this move, you should expect your servers to be down during a significant portion of the above noted maintenance windows. Actual amounts of downtime will vary from one server to another due to the large number of servers we will be moving each night. However, once we have completed the move, you will not need to take any further action or make any changes. Your servers will start working again once powered up in our new datacenter facility.

Regards,
JS-Solutions Networks

]]> February 14, 2007
Please be informed that our up stream data center provider in US is going to relocate their data center this month. This notification will provide information about the specific dates and times your shared hosting server / dedicated servers will be unavailable while we move them to our new facility. Depending on where your servers are physically located in existing facility, only a portion of servers may be down at any given time.

==============================
Maintenance Window: Friday, February 9, 2007
Time: 9:00pm - 5:00am MST
==============================

Servers Impacted:
beryllium.secure-dns.net / 72.18.132.183 BLACKBIRD / 72.18.131.170 caesium.secure-dns.net / 72.18.132.73 EBuddhist.secure-dns.net / 72.18.132.139 Francium.secure-dns.net / 72.18.132.4 fusion.secure-dns.net / 72.18.132.112 fxii.secure-xp.net / 72.18.132.48 GADOLINIUM / 72.18.132.164 LITHIUM / 72.18.131.208 MERCURY / 72.18.131.37 mib.secure-dns.net / 72.18.132.90 MUSTANG / 72.18.132.174
PLUTO1 / 72.18.131.165
POTASSIUM / 72.18.131.155
pws.secure-dns.net / 72.18.132.53
RADIUM / 72.18.131.44
RAPTOR / 72.18.131.195
RAVEN / 72.18.131.4
RUBIDIUM / 72.18.131.49
smarthost / 72.18.132.43
sodium / 72.18.131.160
STRIKEEAGLES / 72.18.131.42
TIGERSHARK / 72.18.131.180
URANIUM / 72.18.131.218
XBBTV / 72.18.131.175

==============================
Maintenance Window: Saturday, February 10, 2007
Time: 9:00pm - 5:00am MST
==============================

Servers Impacted:
GPCGAMING / 72.18.139.10
HAWKING / 72.18.131.85
SOLAR / 72.18.131.144

==============================
Maintenance Window: Sunday, February 11, 2007
Time: 9:00pm - 5:00am MST
==============================

Servers Impacted:
BLACKHOLE1 / 72.18.131.253
EDISON / 72.18.131.59
EXTENDER / 72.18.132.208
GALAXY / 72.18.131.234
HORNET / 72.18.131.190
NIGHTHAWK / 72.18.131.228
PHILIPS / 72.18.131.166

==============================
Maintenance Window: Monday, February 12,
Time: 2007 9:00pm - 5:00am MST
==============================

Servers Impacted:
ASTEROIDS / 72.18.132.196
EARTH / 72.18.131.26
EINSTEIN / 72.18.131.73
NEBULA / 72.18.132.194
NEPTUNE / 72.18.131.104
NEWTON / 72.18.131.114
SATURN / 72.18.131.128
SPIRIT / 72.18.132.204
Starlifter / 72.18.131.232
THUNDERBOLT / 72.18.131.38
URANUS / 72.18.132.6
VENUS / 72.18.131.15
ZOKSERVER / 72.18.131.5

Maintenance Description:
During this time we will be physically moving servers from existing facility to the new datacenter located in downtown Denver, Colorado.
We will be physically powering down your servers, loading them onto a cargo truck, transporting them to new data center facility, racking them at new facility, and then connecting your servers to the network.
Finally, we will power your servers back up.

Maintenance Impact:
As a result of this move, you should expect your servers to be down during a significant portion of the above noted maintenance windows.
Actual amounts of downtime will vary from one server to another due to the large number of servers we will be moving each night. However, once we have completed the move, you will not need to take any further action or make any changes. Your servers will start working again once powered up in our new datacenter facility.

Communications Plan:
Our helpdesk will be fully functional and staffed during the migrations.

We appreciate your business and will do everything in our power to minimize downtime while safely and securely moving servers.

If you have any enquiries, please do not hesitate to contact us. Thank You!


Best Regards,
JS-Solutions Networks]]> February 07, 2007
The current Exim mail version we use is running on .mbox. format where the email messages of all users under the same domain are stored in one single file. We will upgrade Exim to an enhanced version which support .maildir format. With this new .maildir. Exim version, email messages will be stored in separate inbox file for every user and this will fix the problem where mailbox get locked when downloading emails via POP3 which some of our users might have experienced.

With this Exim mail version upgrade; Neomail will no longer be supported as part of the webmail option. This is due to Neomail does not support running on Exim .maildir. format. However, Horde and SquirrelMail is still available as part of the webmail option in our Linux hosting.

We will be running the upgrade by batch mode across our Linux hosting servers in US.

If you have any enquiries, please do not hesitate to contact us. Thank You!

Regards
Js-Solutions Networks]]> January 01, 2007
Due to the Taiwan's earthquakes, there maybe some disruption to your email and website services.

Please kindly note that our ISP in Singapore is currently working on this matters.

Should you have any queries, please kindly contact us at +65.6756 3527

Regards,
JS-Solutions Networks]]> December 26, 2006
Please be informed that with immediate effect, e-mail forwarding go the following service providers will no longer be permitted that resides in both our Windows and Linux share hosting and reseller hosting services:

aol.com
comcast.net
att.net
msn.com
hotmail.com

In order to ensure deliverability of email sent by our customers to accounts at the above noted domains, we are forced to block all email forwarding to these domains. Presently, all of these domains have extremely stringent anti-spam filtering policies in place. If one of our customers configures their email account hosted with us to forward to their personal mailbox with one of the noted service providers and the service provider detects that message as spam, they believe that we are the source of the spam. As a result, our mail server gets blacklisted, even though we are not responsible for this spam.

Unfortunately, even though we are not responsible for this spam, these service providers noted have repeatedly been blacklisting our mail servers, causing legitimate email to be blocked. If you or your customers have forwarders configured to one of the above service providers, please remove the forwarding and convert them to POP3 accounts.

Also, please note that this decision only impacts forwarders. You will still be able to send email to the above noted service providers. In fact, this change will actually make mail delivery to these service providers more reliable, since they will not be repeatedly blacklisting our servers.

Please contact us via support@js-solutions.com if you have any problems on this issue.

With Best Regards,

Support Team
-------------------
Technical Department
JS-Solutions Networks]]> December 15, 2006
As you already know, we have upgraded our webmail server to SmarterMail.

Please kindly refer to the links below for information on smartermail

Click here to know more about SmarterMail.

Click here to know more about SmarterMail Spam Filtering

For more information, please contact us at support@js-solutions.com
]]> December 02, 2006
As you already know, we are upgrading our webmail server from MailEnabled to SmarterMail.

Please kindly refer to the links below for information on smartermail

SmarterMail Help

For more information, please contact us at support@js-solutions.com
]]> November 09, 2006
We will perform a major upgrade exercise for the mail server as mentioned above are currently hosted on.

================================
Date & Time of Mail Server Upgrade
================================
We will perform this upgrade exercise in batch for different mail server.

Jupiter (IP: 72.18.132.21) 10th Nov 2006 (Fri)
Globemaster (IP: 72.18.131.236) 17th Nov 2006 (Fri)
Jupiter2 (IP: 72.18.131.37) 24th Nov 2006 (Fri)
Jupiter3 (IP: 72.18.132.43) 24th Nov 2006 (Fri)
Time: 11.00pm – 3.00AM (Server Time = Mountain Time, GMT -0700)

Virgo (202.75.42.66) 1st Dec 2006 (Fri)
Virgo2 (202.75.42.26) 1st Dec 2006 (Fri)
Virgo3 (202.75.42.16) 1st Dec 2006 (Fri)
Time: 11.00pm – 3.00AM (Server Time = GMT +0800)


================================
Things to take notes
================================
1. If you keep all your emails on your Webmail, you are advised to download a copy of your emails to your local Email Client. You may configure your email accounts on email clients such as Microsoft Outlook, Outlook Express or ThunderBird (FREE).
2. Mailing List feature will be disabled after we upgrade to SmarterMail.
3. Catch all email account will be disabled after the migration. This will eliminate significant amount of incoming SPAM emails.
4. We will migrate the emails which you stored on your Webmail to the new SmarterMail’s Webmail. However, this process might take up to 1 week as the numbers are huge and we need to perform the conversion of emails in batch. Thus, for users who has important emails store on the webmail, we recommend you to download a copy to your local mail client as stated above.
5. Any custom settings on your domain’s email settings which is done out side HELM control panel, will not be replicated over to the new server. This includes Display Name, Email Signature, Auto Response, Email redirection and Email Filtering,
6. If you relay your emails via your internal office mail server, please make sure you have enabled “SMTP Authentication”.
7. Meadmin feature will be disabled after the upgrade. You will be able to set maximum disk quota per mailbox via HELM control panel after we upgraded to HELM version 4.
8. Maximum email space per domain is limited to 1GB. Default maximum email space per mailbox is 200MB.

For more information, please contact us at support@js-solutions.com
]]> November 01, 2006
Greetings from all of us here at JS-Solutions Networks! We have
something special for you in this first quarter of the year. Now,
let's hop on to our ever-growing "JS-Solutions" network and see what we have for you.

So what's new? We had upgraded all shared hosting plans by increasing disk and bandwidth quota for FREE !

The Upgrades on Hosting Plans
1. The disk quota had been DOUBLED. Yes! You read it correctly, we mean DOUBLE.

2. Bandwidth quota had been DOUBLED. Yes! You read it correctly, we mean DOUBLE.

3. Microsoft SQL 2000 Database Quota Increased. (and we will be upgrading to MSSQL 2005 soon!)

As our existing loyal clients; these upgrades are just one of our ways to express our heartfelt gratitude to you.

For more information, please contact us at support@js-solutions.com]]> March 01, 2006