Q: Does JS-Solutions Networks accept international orders?
A: Yes, we do have oversea clients hosting their websites and emails with us. 
  
Q: Does JS-Solutions Networks host foreign domain names (i.e .cn, my, etc) ? 
A: Yes we do. In fact we are also able to register country specific domain names. Rates and period of registration will vary. 
  
Q: Does JS-Solutions Networks allow Adult, MP3, Gambling contents on your servers? 
A: No. Adult, MP3, Gambling contents are strictly prohibited on our servers. 
  
Q: Does JS-Solutions Networks offer unlimited bandwidth or disk space? 
A: Many web hosting companies offer “unlimited” as a plan feature. It is impossible for any provider to actually provide an unlimited amount of bandwidth or disk space. Web Hosting is a commodity. The main elements of any web hosting plan are disk space and bandwidth. Disk space is the space you have allotted on the web server to store your website. Bandwidth is an amount you have available to transfer web pages from the web server to the browsers of visitors to your site. Web pages and graphics consume bandwidth or capacity on the web. Bandwidth and disk space cost money.

The network lines that carry data around the web (optic fiber, cable, copper wire etc) have a finite capacity. There is a limit to the amount of data that can be transferred at any point in time. Likewise, the hard drive of a web server has a limited amount of space determined by the physical size of the hard drive.

Many hosting companies claim to offer “unlimited” plans (both disk space and bandwidth), but be aware that there are physical limitations to both disk space and bandwidth. Before you buy an “unlimited” plan, know what you’re getting into. 
  
Q: Does JS-Solutions Networks offer spam filtering on email accounts? 
A: Yes, With the number of SPAM keep on increasing on the Internet, we have enforced the spam filtering technologies like Reverse DNS blacklisting, Greylisting, etc on our mail servers for spam protection.
 
Q: How do I switch from my current provider to JS-Solutions Networks?
A: Simply contact us at +(65) 6756 3527 or email us at support@js-solutions.com and we will do the rest for you. Depending on where and who registered your domain name, you may have to provide us with your domain admin login and password or login to your domain name control panel to modify the hostname / IP. 
  
Q: Can I upgrade my plan to a higher plan any time? Is there any extra setup fee? 
A: Yes. You may upgrade to a higher level of plan any time by contacting one of our customer service representative.

There are no extra hidden charges or setup fee involved. You only have to pay the price difference between the new and old plan. 
  
Q: How long does it take activate my domain name?
A: Once the appropriate Network Information Centre announces that your domain name has been registered (or transferred, if applicable), it usually takes about 24 to 72 hours before it is active. This is call the Internet Propagation Time.

Internet Propagation is the time that it takes for all the servers in the world to recognize a new IP address once it has been registered or transferred. Standard propagation time is 24 to 72 hours..

Q: How long it takes to setup my hosting account? 
A: Your account can be setup immediately once payment is received. You will receive a set of detailed instructions to guide you through the setting up of POP email account, FTP etc. 
   
Q: Can you guarantee 100% server uptime? 
A: No, we can’t, as we perform maintainence servers regularly. For more information of our server uptime performance, please refer to JS-Solutions Networks Uptime by webhostingstuff.com 
  
Q: Does JS-Solutions Networks offer 24 hours Technical Support?
A: Yes. We offer 24/7 technical support on the use of our web hosting and email services. You can contact us at +(65) 6756 3527 or email us at support@js-solutions.com.

For more information, please feel free to contact us at enquiry@js-solutions.com or visit our website at http://www.js-solutions.com