Support Articles / User Guides

Web Hosting Support Articles & User Guides

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Support Articles & User Guides

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1. Difference between IMAP and POP3

When you set up an email address in an email client, you will need to decide if you want to set it up as POP3 or IMAP. Both of them are ways to connect to the mail server so you can read your emails through an email client.

  • With IMAP (Internet Message Access Protocol), the message does not remain on the local device, such as a computer, it remains on the server.
  • With POP3 (Post Office Protocol) mail, it will connect and attempt to keep the mail located on the local device (computer or mobile).
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2. Setting up of Email as POP3 in Microsoft Outlook 2019 and Above

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. It is one of the most commonly use software to send and receive email.

With POP3 (Post Office Protocol) mail, it will connect and attempt to keep the mail located on the local device (computer or mobile).

Learn how to setup email account as POP3 in Microsoft Outlook.

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3. Setting up of Email as IMAP in Microsoft Outlook 2019 and Above

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. It is one of the most commonly use software to send and receive email.

With IMAP (Internet Message Access Protocol), the message does not remain on the local device, such as a computer, it remains on the server.

Learn how to setup email account as IMAP in Microsoft Outlook.

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4. Setting up of Email in Microsoft Outlook - Older Versions of Outlook

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. It is one of the most commonly use software to send and receive email.

Learn how to setup email account in Microsoft Outlook.

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5. Setting up of Email in Mac OS X Apple Mail

Use the Mail app to compose, reply to, and sort email on your Mac. You can also add and mark up attachments.

Learn how to setup email account in Apple Mail.

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6. Setting up of Email on Apple iPad/iPhone

How to setup email account on iPad/iPhone.

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7. Setting up of Email on Android Smartphone

How to setup email account on Android Smartphone.

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8. Setting up of Email Account in Thunderbird

Thunderbird is a free and open source email, newsfeed, chat, and calendaring client, that’s easy to set up and customise.

Learn how to setup email account in Thunderbird.

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9. Import PST file to Microsoft Outlook

If you are using POP3 setting on your Microsoft outlook, when it come to changing computer, you will need to export and import your PST file from your old machine to your new one.

Learn how to import PST file to Microsoft Outlook.

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10. Getting Full Email Header

How to retrieve full email header from Outlook and Apple Mail.

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11. Setting up IMAP for Gmail

You can read your messages from Gmail in other mail clients, like Microsoft Outlook and Apple Mail, using IMAP. When you use IMAP, you can read your Gmail messages on multiple devices, and messages are synced in real time.

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12. Setting up POP for Gmail

You can open your messages from Gmail in other mail clients that support POP, like Microsoft Outlook.

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1. Access FTP via FileZilla?

How to access FTP via FileZilla.

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1. Backup and Restoring MYSQL Database Using PHPMyAdmin

How to backup and restore MYSQL Database Using PHPMyAdmin.

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1. How to access your website statistics, AWStats from cPanel

1. Login to cPanel:
Visit your cPanel URL, usually something like https://yourdomain.com:2083 or https://yourdomain.com/cpanel, and enter your cPanel username and password.

2. Locate AWStats:
Once logged in, look for the section labeled "Metrics". AWStats is usually located within this section.

3. Access AWStats:
Click on the AWStats icon or link. This will open up the AWStats interface.

4. Select the Domain:
If you have multiple domains associated with your cPanel account, you may need to select the specific domain you want to view statistics for.

5. View Statistics:
Once inside AWStats, you'll be able to view various statistics about your website, including visitor numbers, pages visited, referring sites, keywords, and more.

1. Use Google Authenticator with our Content Management System

Google Authenticator works the same way as SMS or Email 2FA, but instead of sending the 2FA via SMS or Email, you use an app on your phone to receive the code. 

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